Frequently Asked Questions
Find answers to common questions about our teas and services
How should I store my loose leaf tea?
To maintain freshness, store your tea in a cool, dry, and dark place within an airtight container. Avoid exposure to light, heat, and strong odors.
Are your tea sachets compostable?
Yes, our tea sachets are made from plant-based materials and are fully compostable in municipal facilities.
Do you offer caffeine-free options?
Absolutely. We carry a wide variety of herbal infusions and rooibos teas that are naturally caffeine-free.
How long does loose leaf tea stay fresh?
When stored properly, most teas remain fresh for 12 to 24 months. Matchas and green teas are best enjoyed within 6 months of opening.
Can I find nutritional information for your blends?
Yes, full ingredient lists and nutritional facts are available on each product page under the 'Ingredients' tab.
Do you offer gift cards?
We offer both physical and digital e-gift cards that can be used online or at any of our retail locations.