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Returns & Exchanges

We want you to love your tea. If you are not entirely satisfied with your purchase, you may return unopened tea or unused accessories within 30 days of purchase.

1

Initiate Return

Log into your account and select the order you wish to return to generate a return authorization.

2

Pack Your Items

Securely pack the items in their original packaging, ensuring all seals on tea products are intact.

3

Affix Label

Print and attach the prepaid shipping label provided in your return confirmation email.

4

Drop Off

Take your package to the nearest authorized carrier location. Your refund will be processed once inspected.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing